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Oviond uses Stripe for subscription billing. You change your client count and billing cycle directly on the billing page, and manage payment details and cancellation through the Stripe customer portal.
Managing billing requires admin or owner permissions.

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Open the billing portal

Go to Settings → Billing and click Open billing portal. This opens the Stripe customer portal in a new tab, where you can:
  • Update your card or payment method
  • View and download past invoices
  • Cancel your subscription

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Change your plan

You change your client count and billing cycle on the billing page itself, not in the Stripe portal. Adjust the client count, choose Monthly or Annual, then click Update Plan. Oviond previews the prorated amount or credit, and you confirm the change in-app. See Plans for the full flow.

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Update your payment method

1

Open the billing portal

Go to Settings → Billing and click Open billing portal.
2

Add a payment method

In the Stripe portal, add or update your card details.
3

Set as default

Set your preferred card as the default so it’s used for future charges.

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Past or missing payments

If a payment fails, the billing page shows a banner. Use Open billing portal to update your payment method, or, if your subscription is unpaid, the banner lets you reactivate the subscription and settle outstanding invoices.

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Cancel your subscription

In the Stripe customer portal, cancel your plan. Your subscription stays active until the end of the current billing period — the billing page shows a pending_cancellation status until then.
Canceling doesn’t delete your data. However, once your subscription ends, access to billed features is limited until you resubscribe.